Shipping policy

At BestPets, we work hard to get your order to you safely and reliably.

Processing & Delivery

Orders are processed after payment has been successfully received. Our estimated delivery time is 7–13 business days.

Delivery times may vary depending on your location, courier availability, public holidays, peak periods, and circumstances outside of our control.

Tracking

Once your order has been dispatched, you may receive tracking information where available, allowing you to follow your delivery.

Delivery Information

Please make sure your delivery address and contact details are correct when placing your order. BestPets cannot be held responsible for delays caused by incorrect or incomplete information provided by the customer.

Delays

Although we aim to deliver within the estimated timeframe, unexpected courier delays may occasionally occur. We appreciate your patience while your order makes its way to you.

If you have any questions about your order or delivery, please contact BestPets through our Contact Us page.

BestPets